Stop overspending on U.S. and UK hires.
ElevateCXHQ builds dedicated customer experience teams that scale with your business, delivering quality, reliability, and savings of up to 70%. We connect you with the best talent from Africa, home to the world’s youngest and fastest-growing workforce.
Our Happy Customers
(1.5k Reviews)
Team Members
100% Time Conscious
We specialize in building world-class customer support and success teams by tapping into the vibrant and skilled workforce of Africa. This unique approach allows us to deliver exceptional service at a fraction of the cost, with a global mindset baked into our operations.
We recruit, train, and manage professionals from Africa’s leading tech hubs, who are tech-driven, adaptable, and fluent in English.
Our agents are trained in industry-leading tools like Zendesk, Gorgias, Intercom, Shopify, and Stripe.
We offer flexible time-zone coverage to ensure smooth overlap with your U.S. and European teams.
We provide professionals who are integrated into your workflow and scale with your growth.
We provide a full suite of customer experience services designed to reduce your workload and improve customer satisfaction.
● 24/7 live chat, email, and phone support
● Efficient ticket handling and issue resolution
● Refunds, returns, and dispute management
● Smooth onboarding for new users
● Proactive follow-ups to reduce churn
● Upselling and account expansion strategies
Success Projects
Satisfied Clients
Expart Team
Win Awards
At ElevateCXHQ, we believe in a new way to scale. Our mission is to connect ambitious startups with the world’s best emerging talent. We’ve seen firsthand how a global-first approach can deliver professional, affordable support teams while creating meaningful opportunities for the workforce of tomorrow, particularly in Africa, a continent rich with a young, educated, and tech-savvy population.
“As a fintech and HR professional, I’ve seen the potential of emerging markets to deliver world-class customer experience. Our mission is to give startups in the U.S., UK, and Europe access to professional, affordable support teams while creating opportunities for the workforce of tomorrow.”
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Check out what our client think about us.
643+ Review
Review 4.9/5.0
ElevateCXHQ was founded by a team with a passion for building great customer experiences and a deep understanding of global talent.
Managing Partner
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U.S. support reps cost thousands of dollars per month. We help you scale smarter and save up to 70% by connecting you with top talent from Africa.
Perfect for early-stage startups
For growing businesses that need a dedicated team member
For enterprises that require global coverage and full-time support
We build and scale dedicated customer support teams for SaaS and e-commerce businesses, helping you save up to 70% while maintaining world-class quality.
From email and live chat support to technical assistance and back-office tasks our teams adapt to your business needs.
Our agents are based in Africa, tapping into one of the world’s fastest-growing and most skilled workforces.
Yes you can begin with just 1–2 agents and scale as your business grows.
Book a free discovery call. We’ll learn about your needs and design the right support solution for you.
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+(234) 567 8912
operations@elevatecxhq.com contact@elevatecxhq.com
Remote, Nigeria, Africa
Get in touch to learn how we can help you save time and money while delighting your customers.
At ElevateCXHQ, we believe in a new way to scale. Our mission is to connect ambitious startups with the world’s best emerging talent.
Copyright © 2025 Elevate CXHQ. All Rights Reserved.
Bidemi is a dynamic business leader with over 8 years of experience across fintech and supply chain. At ElevateCXHQ, she drives strategy, global partnerships, and growth, ensuring the company delivers world-class customer experience solutions. Passionate about people and impact, Bidemi is committed to helping businesses scale smarter while creating meaningful opportunities for Africa’s emerging workforce.
Adeola is an accomplished HR leader with over seven years of experience in talent acquisition, workforce planning, and human resources management. Certified as a PHRi and SHRM-SCP professional, she has helped organizations streamline HR processes, strengthen stakeholder relationships, and align talent strategies with business growth. Adeola’s expertise in HR technologies and compliance makes her a driving force in building trust with clients and supporting our U.S./U.K. expansion.
